Frequently Asked Questions
Everything you need to know about shopping with KDM Accessories
What materials are used in your accessories?
At KDM Accessories, we use a variety of high-quality materials including sterling silver, 14k gold plating, genuine leather, and hypoallergenic stainless steel to ensure durability and style.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they arrive damaged.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with perfumes, lotions, and water. Store your accessories in a cool, dry place, preferably in the KDM pouch provided with your order.
Do you offer gift wrapping services?
Yes! You can select our premium gift wrapping option at checkout, which includes a signature KDM box and a personalized handwritten note.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.